Terms of Payment
Check Returns
Shipping Delays
Warranties
Merchandise Consistency
Transfer of Ownership of Merchandise
Acceptance
Sales Tax
Production Time
Cancellations and Alterations to Existing Orders
Claims, Adjustments and Returns
Store Credit
Overages and Shortages
Site Pricing
Site Images
Purchase Orders
Corporate Accounts
Special Offers
Proprietary Rights
Limitation of Liability
Enforcement
Miscellaneous
Disclaimers
Terms of Payment
If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company’s reasonable attorney’s fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.
Check Returns
In all cases where we have a check returned for insufficient funds, we will assess a $50.00 fee.
Shipping Delays
We make best efforts to ship your products to your desired destination in the most economical way possible given your specified date and production limitations. The most economical means of transportation is typically UPS Ground.
All orders are shipped FOB (freight on board) from the factory. This means that you own the merchandise from that point on. We guarantee that your items will leave the factory on or before the ship date specified on our Order Acknowledgment. We cannot be held responsible for goods lost or delayed by common carrier, international or US Customs departments or by ‘acts of God’. We will typically notify you with tracking information within 24 hours of shipment. If you have any questions or problems, please call customer care toll-free at 1-888 743 3129 for assistance.
We are able to ship to most locations in the US and abroad although individual carriers. We cannot ship to PO boxes.
All orders will be shipped using CarryGreens’ account and billed with your order at published rates for that carrier. If you prefer to use your own account, we can accommodate you. Please provide us with the carrier name and your account number either via email. If you choose to use your own account, you will be solely responsible for the insuring of your shipment. If your shipment is damaged or lost in transit, you will be responsible for the full invoiced amount of the items.
Additionally, Saturday deliveries are limited to domestic US shipments only and only apply to UPS Next Day service. Saturday deliveries will result in additional shipping charges.
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Warranties
CarryGreen warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to CarryGreen by the manufacturer of the goods. CarryGreen makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
Merchandise Consistency
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with CarryGreen, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color and packaging. The most common example of this is fabric dye-lots.
Transfer of Ownership of Merchandise
All goods become your property at the time they are accepted by the carrier.
Acceptance
Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by CarryGreenof your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, CarryGreen hereby expressly conditions its acceptance of your offer on CarryGreens’ assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and CarryGreen agree that any contract hereby entered into has been made and is to be construed to New Jersey State Law.
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Sales Tax
CarryGreen is required by law to collect all applicable state and local taxes for services and goods shipped to New Jersey. Customers in other states may be required to remit use taxes. Please consult your tax advisor. Companies, individuals and organizations who are exempt from sales tax should provide us with a copy of their resale certificate by fax to 732 960 2304.
Production Time
Blank Bags
The “estimated’ normal production time is 2-4 business* days after receipt of order.
Printed Bags
The “estimated’ normal production time is 6-10 business* days after receipt of order. This timeline is also dependant upon the size of the order and/or the complexity of the artwork or process employed. If you have a specific “in-hands” date, please ensure that there is adequate time before you opt for a “normal production” timeline.
When you request a pre-production sample or a paper proof, the production time will only begin upon approval of the sample or proof. Therefore the timeline may be delayed several days past the original estimate. All production timelines reflect business days.
Cancellations and Alterations to Existing Orders
If you wish to cancel your order for any reason, please contact us as soon as possible. We will not be able to cancel your order for a refund after a period of 90 days. We can offer store credit for the amount in this case.
Once an order is processed, we cannot guarantee our ability to make changes or cancellations to an order. CarryGreen will make every effort to comply with your cancellation request. If an order is processed and is in production, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.
Claims, Adjustments and Returns
If you have any problems with your order please contact customer service at 1-888 743 3129 within 15 days of receipt. We advise opening your merchandise to review its quality, even if you do not intend to use it right away. After this time we will be unable to go back and provide credit. Please have your order number available. We do not accept unauthorized returns. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a shipping address.
As you may be aware, custom printed products cannot be restocked. In fact, the industry standard for customized products dictates a no return and a no refund policy.
Please note: All our sample item sales are final, we do not accept returns for sample orders or provide any discount for the sample order.
Store Credit
CarryGreen will issue a store credit for up to the same value as the original order minus any shipping fees. Shipping charges will not be credited back as this charge is made on behalf of the shipping company. The store credit may be treated as cash, and may be used at any time and on any product we stock.
Overages and Shortages
We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.
Site Pricing
While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change published prices of product offered on our site at anytime. If a published site price is incorrect on an item your have quoted or ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.
Site Images
We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.
Purchase Orders
A purchase order (PO) is a commercial document issued by a buyer (your company) to a seller (CarryGreen), indicating the type, quantities and agreed prices for products or services the seller will provide to the buyer. Sending a PO to a supplier constitutes a legal offer to buy products or services. Acceptance of a PO by a seller usually forms a one time contract between the buyer and seller. No contract exists until a signed PO is accepted by the seller (CarryGreen).
POs are generally issued by large corporations, schools, and government agencies.
By submitting a PO, you are merely stating that you are agreeing to pay for the products you are ordering. The PO itself does not constitute payment.
Corporate Accounts
We will be happy to set up a corporate account. Credit review may take up to 10 business days and production will not begin on orders until the review process is complete. If your order is urgent, please use a credit card or call us to make other arrangements.
Special Offers
We enjoy providing valuable special offers to our customers. Unless stated otherwise, all special offers are subject to the following standard terms and conditions:
• Each offer may only be used one time per customer.
• Special offers may not be combined on a single order.
• Each product purchased is considered a separate order, even when multiple orders are placed at the same time.
• When qualifying for special offers, order size or total does not include shipping or tax.
• Special offers and coupons may only be valid on orders purchased at web site pricing.
• Special offers may not be valid on certain items.
• To redeem any special offer, the coupon code must be given at the time of ordering.
These terms allow us to create special offers that are valuable and simple. If you have any questions about these terms, please contact your Promotions Specialist.
Proprietary Rights
The CarryGreen logo and trademarks, as well as other marks, trade names, trademarks and logos on this Website, are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the prior written consent of the owner.
The entire contents of this Website, including text, images, music, sound, photographs, video, illustrations, icons, graphics, headers, data, information and software (collectively, "Content") are subject to copyright, trademark, or other proprietary rights or licenses held by CarryGreen, Inc. All Content is copyrighted as a collective work under the U.S. and international copyright laws and CarryGreen owns, to the fullest extent allowed by such law, the copyright in the arrangement, coordination, enhancement and selection of such Content or this Website. Except as provided above, you may not make copy, modify or create derivative works of the Content. In addition, you may not distribute, publish, transmit, reuse, repost, "and frame" the Content in any manner or sell or attempt to sell the Content.
Limitation of Liability
IN NO EVENT SHALL CARRYGREEN, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS, ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF, THIS WEBSITE OR ANY CONTENT ON THIS WEBSITE, ANY USE OF, INABILITY TO USE, OR RESULTS OF USE OF ANY PRODUCTS, MERCHANDISE, OR ITEMS ORDERED OR PURCHASED BY OR THROUGH THIS WEBSITE, EVEN IF CARRYGREEN OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN CARRYGREEN TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Enforcement
By accessing and using this Website, you agree that your access and use of this Website is subject to the Terms and Conditions, and all applicable laws, as governed by the laws of the State of New York, without giving effect to any principles or conflicts of laws.
Miscellaneous
The Terms and Conditions constitute the entire agreement between you and CarryGreen with respect to this Website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and CarryGreen with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by CarryGreen. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
Disclaimers
ALL CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEBSITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. CARRYGREEN DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF CARRYGREEN, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT CARRYGREEN DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THIS WEBSITE AVAILABLE ARE FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS, OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
CARRYGREEN DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEBSITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM US OR THROUGH THIS WEBSITE. CARRYGREEN DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.
CARRYGREEN reserves the right to refuse or cancel any orders placed for products and/or services for which the sale or use of such products and/or services in your state is restricted or prohibited.